Mon to Fri - 9:00am to 6:00pm
Plot 31 Kulubya Rd, Kampala

Privacy Policy

This Car Rental Privacy Policy governs the collection, use, and disclosure of your personal information when you use our Service. It outlines our policies and procedures on how we handle your information and informs you of your privacy rights and legal protections. We are committed to protecting your privacy and using your personal data only for the purpose of providing and improving our Service. By using our Service, you agree to the collection and use of your information in accordance with this Car Rental Privacy Policy.

1. COLLECTION

  • We may collect information from you in a multitude of ways, including, but not limited to, phone calls, customer service contacts, mobile apps, websites, rental vehicles and other sources, including third party service providers and business partners.
  • We collect information from customers during the process of reservation and rental transactions, such as name, address, and payment card information.
  • We use “cookies” and other electronic tools to collect statistical information about your use of our websites, subject to your instructions.

2. SHARING

  • We may provide your information to designated third party service providers.
  • We do not sell your information to unrelated third parties but may, with your permission, share your information with third parties partners for marketing purposes.
  • Your information may be transferred out of your country or region of residence for processing and storage in accordance with applicable laws.
  • Your information may be transferred out of your country or region of residence to provide services requested by you.

3.YOUR RIGHTS

  • You have the right to access, review or update the Personal Data we hold about you.
  • In certain circumstances, you can also request rectification or erasure of your Personal Data, or reduction of our processing or object to certain processing activities.
  • We will try our best to accommodate your request, but we reserve the right to impose certain restrictions and requirements.
  • Where we use consent as a basis for processing, you can always withdraw that consent.

4. PURPOSES

  • Information you provide will be used to provide you with the services you request.
  • We will use the contact information you provide to communicate with you to provide these services.
  • We my use your contact details to send you information about our products and services, where permitted by you.
  • We use personal information for our own analytical purposes and to enable us to help our customers by improving our services and websites.

5.RETENTION & SECURITY

  • We use reasonable measures to safeguard Personal Data from theft, unauthorized use, disclosure, or modification.
  • We aim to maintain appropriate physical, procedural and electronic safeguards to protect your Personal Data.
  • We generally keep customer information for as long as we believe necessary for the purpose for which it was collected, or as allowed or required by law.
  • There are multiple reasons for collection and many applicable laws, so it is not practical to list applicable retention periods in this car rental privacy Policy.

6.CONTROL YOUR DATA

You, as a Data Subject, have the right to:

  • Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding or using it.
  • Request access to your personal information. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Object to automated decision-making, including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request transfer of your personal information in an electronic and structured form to you or to another party. This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format.
  • Withdraw consent. You have the right to withdraw your consent to the collection, processing and transfer of your personal information for a specific purpose at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. The withdrawal of consent will not affect the lawfulness of processing based on consent prior its withdrawal.

If you want to exercise any of these rights, please contact us at info@maromicarrentals.com The request response time is one month.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This is another security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Please exercise your rights wisely and note that abuse of rights may entail your liability.

7.COOKIES USAGE

When you visit the Maromi Car Rentals website, We may place cookies and similar analytical codes (collectively, “Cookies”) on your device, browser or the webpage you are viewing, in order to personalize your experience, understand usage patterns and provide, improve, and secure the Maromi Car Rentals website. Cookies are simple computer files made of text. Cookies do not typically contain any information that personally identifies someone, but personal data that we store about you may be linked to the information obtained from cookies.

Our website uses different types of Cookies for different reasons, as follows:

  • Functional cookies – These Cookies are essential to enable you to move around the Intellectsoft websites and use their features. These Cookies make sure you can view the websites and use them in a proper way. They also give you access to secured parts of the Intellectsoft websites. Examples of functional cookies: SID, PHPSESSID, wp-settings-X, wp-settings-time-X, etc.
  • Analytical cookies and other cookies – These Cookies help us improve all our websites, collect anonymous information about how visitors use our websites, collect information about the most visited pages and tell us whether and how many error messages were displayed. Examples of analytical cookies: 1_P JAR, _ga, _gid, etc.
  • Third-party cookies – These Cookies help third parties to help track and manage the effectiveness of, for example, their websites, ads, number of visitors. More information about these Cookies may be available on the relevant third party’s website. Examples of third-party cookies: bcookie, sb, fr, spin, wd, xs, etc.

Based on how long they are valid, the Cookies on our websites may be either persistent cookies or session cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. If you want to receive more information about the cookies we use, please contact us.
You can adjust your browser settings to delete some of our cookies or cookies set by third parties. You may also adjust your browser settings to prevent websites from setting cookies or third-party cookies altogether. If you prevent us from setting specific cookies, you may find that some functions are not available or that certain parts of the website will not load. Find out how to adjust the settings for different browsers: Chrome, Firefox, Microsoft Edge, Safari.

8.FILING A COMPLAINT

We hope that we can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred. You are entitled to file any claim or complaint before the relevant data protection authorities if the answer provided by Maromi Car Rentals does not meet your expectations.

10.HAVE ANY QUESTIONS?

Please contact us by email, telephone or through our Site if you have any questions about this privacy policy or the information we hold about you.
Details for contacting us are shown below: